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Delighting Customers in Japan XVI

Japan is known as one of the most challenging markets in the world. Whether your business is a start-up, long-established, or somewhere in between, you are probably confronted daily with the issue: “how to delight customers?”

Because there is not a single answer to this very fascinating question, the BLCCJ launched in 2001 “Delighting Customers in Japan”, an annual seminar where a number of top executives share their ideas and experiences about the challenges of succeeding in the Japanese market.

 

The 16th edition is planned for Thursday 15 June, from 18h30, at the BNP Paribas offices (next to Tokyo station).

We are very pleased to welcome the following 3 speakers:

Mr. Eric DOUILHET, President, ESTEE LAUDER GROUP OF COMPANIES KK; Mr. Yuzo KANO, Co-Founder and CEO, BITFLYER, INC.; and Mr. Vincent NELIAS, Managing Director, SWAROVSKI JAPAN LTD.

 

The seminar will be followed by a Q&A session, and by a networking cocktail from 20h00 onwards. The event will be opened up to other chambers of commerce as well.

 

To apply for this event, please refer to the attachment.

 

We look forward to seeing many of you there!

06/15/2017
18:30-21:00
BNP Paribas, Marunouchi
Admission:   JPY 5,000 members ご会員 / JPY 6,000 non-members 非会員
Open to:    Everyone
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