The BLCCJ is relaunching its flagship seminar "Delighting Customers in Japan"! Japan is known as one of the most challenging markets in the world. Whether your business is a start-up, long-established, or somewhere in between, you are probably confronted daily with the issue “how to delight customers?” Because there is not a single answer to this fascinating question, the BLCCJ launched in 2001 the “Delighting Customers in Japan” seminar where a number of top executives share their [...]