Delighting Customers in Japan XXII

We are pleased to announce the 22nd edition of our flagship seminar “Delighting Customers in Japan”!

Renowned as one of the most challenging markets in the world, navigating Japan’s business landscape requires innovative strategies and keen insights into customer preferences.

“Delighting Customers in Japan” has been bringing together numerous esteemed executives from various industries to share their experiences and strategies for success in this complex market.

In this edition, we will welcome the following 3 distinguished speakers:

• Ms. Naheel Wafa Dajany
  Executive Vice President Alliances & International Affairs, All Nippon Airways Co., Ltd. (ANA)
• Mr. Ernest Higa
  Representative Director, Chairman & CEO, Higa Industries
  Representative Director, Chairman, Wendy’s Japan
• Mr. Rodrigo Lima
  President and Representative Director, Danone Japan

The presentations will be followed by a Q&A session and a networking cocktail.

This event will also be open to other chambers of commerce.

Don’t miss this chance to gain actionable insights for success in Japan!

Event Details

Date: Wednesday 1 July

Time: 18:30 – 21:00 (doors open at 18:00)

• 18:00　Registration opens
• 18:30 – 20:00　Presentations + Q&A
• 20:00 – 21:00　Networking Cocktail

Venue: L’espace @ CCIFJ

Nihonbashi Honcho Ys Bldg. 1F, 2-2-2 Nihonbashi Honcho, Chuo-ku, Tokyo 103-0023

Fee: JPY 7,000 BLCCJ members / JPY 9,000 non-members (fee includes food and drinks)

Language: English

Seats are limited to 80, first come first served

To register, please send your full name, company name and position to info@blccj.or.jp and we will send a confirmation email.

We kindly ask you to arrange payment in advance by bank transfer (no cash payments). Bank details will be included in the confirmation email.

Deadline for registration and payment is Thursday 25 June 12:00, or when seats are full.

Any cancellations after 25 June or no-shows will be charged in full.

We look forward to seeing many of you there!